Several major insurance companies have closed their car insurance business for RVs one after another. This is the first “rebellious” behavior since the government continued to provide support for caravans on the road. At the critical moment when the development of the RV industry has just gained confidence, this anti-tune seems out of date.
First of all, it needs to be shown that singing against the tune is not an individual behavior, but a strategy used by the insurance industry to resist the lack of standardization of RV products. Although it is helpless, the impact of this group incident on the development of the industry is very serious.
the truth behind
In addition to the three major insurance companies, the reporter also dialed the telephone auto insurance service hotlines of many companies such as Guangyang and Dadi, but was told that they did not provide insurance services for RVs. Last year, RV owners were flattered by a phone call or two.
On November 8, 2016, 11 ministries and commissions including the China National Tourism Administration jointly issued “Several Opinions on Promoting the Development of Self-Driving Car Tours”. supervision and inspection, and urge motorhome drivers to strictly abide by road traffic safety laws and regulations. For domestic trailers listed in the “Announcement of Motor Vehicle Manufacturers and Products” and imported trailers that meet the relevant national standards, motor vehicle registration shall be handled according to law. Small passenger cars equipped with traction devices that meet national standards can be towed and driven on the road with trailers for lodging and lodging. Further study and improve the management system for driver’s licenses for lodging cars.
From the perspective of the general environment, the development of the RV industry is on the verge of imminent development. As a sunrise industry, the future industrial value is immeasurable. However, insurance companies, which have always been shrewd, chose to retreat at the best time, ignoring the government’s guidance and the gradual change in consumer ideology. This abnormal behavior is indeed worthy of attention.
Through interviews and investigations, a person in charge of the RV insurance business revealed the whole story.
From the perspective of manpower and time costs, due to the wide variety of RV models and the low inventory of each brand and each model, especially imported RVs, statistics can only be counted in single digits in China, which leads to the fact that each RV Declarations must be made before applying for insurance, and the declaration cycle takes about ten days, and the required materials are also relatively complicated. Compared with the complete and simplified procedures of traditional passenger cars, this process is obviously more time-consuming. On the other hand, from the perspective of risk control, insurance companies also have excuses to talk about. In view of the fact that there is no relevant quotation standard for the living facilities such as TV and kitchen utensils inside the RV, and at the same time, some RV modification manufacturers quote inflated prices for such additional products. Once a traffic accident causes damage to it, the premium for this part of the excess will be It needs to be borne by the insurance company, which is obviously the last thing a “stingy” insurance company wants to see.
Various reasons show that it is reasonable for insurance companies to refuse insurance for RV products. However, these excuses do not seem far-fetched. After all, it is better to abandon the thankless things.
gap
In the first half of 2016 alone, the industry’s auto insurance premium income reached 329.06 billion yuan, a year-on-year increase of 9.86%. Among them, the contribution of RV insurance is negligible, even negligible. Insurance companies are still busy occupying more market share among the 194 million vehicles, and the RVs with a population of only 30,000 are destined not to attract too much attention from the insurance industry.
At present, the insurance content of domestic RV products basically matches some of the clauses of passenger cars. Regardless of the type of insurance or the rate, RVs will not be treated as a special case. This year, most insurance companies canceled this business, which directly led to the lack of the most basic protection for RVs on the road. Some helpless car owners can only seek insurance from small insurance companies, and even save costs based on their own frequency of use on a daily basis. However, in the process of claim settlement after an accident, the service quality of small companies is difficult to be guaranteed.
Looking at the US market, there is no shortage of insurance companies that provide services for RVs. Taking RV AMERICA INSURANCE as an example, its business is mainly based on special vehicles such as RVs, motorcycles, and yachts. In view of the diversification of RV products, it has also launched unique insurance plans corresponding to different types of RVs. From self-propelled A-type RVs to pickup RVs, there are a total of 8 types of models. In terms of insurance types, it also provides a variety of options such as theft, car damage, and liability insurance. Taking liability insurance as an example, policyholders can obtain high compensation of up to US$100,000 per person, US$300,000 per accident and US$50,000 for property damage. Similarly, the official website of RV AMERICA INSURANCE clearly points out that RV products should not be insured in the form of passenger cars, which will cause unnecessary disputes in the later claims process.
It is worth mentioning that RV AMERICA INSURANCE provides an insurance service called Total Loss Replacement – when a new car within five years of age is damaged in a traffic accident, the insurance company will directly pay a brand new RV of the same style as compensation , even if the current car price is higher than the purchase cost, the insurance company will still bear the difference. For five to six-year RVs, the claim amount will be based on the purchase price, which minimizes the loss of value caused by RV depreciation. Secondly, whether it is a self-propelled RV or a trailer, any additional facilities such as awnings, satellite antennas, air conditioners, etc. are covered by the insurance, and RV AMERICA INSURANCE will unconditionally replace damaged parts, which makes domestic insurance companies The troublesome risk problem was solved by Americans’ “standardization”.
Compared with the mature RV insurance market abroad, we still have a lot to learn from. Why haven’t domestic insurance companies really taken an interest in the RV insurance market? In the final analysis, it is directly related to the lower ownership and the imperfection of relevant policies and regulations. In other words, “standardization” is what the RV insurance industry is most eager for at present. Only when the government and the market environment relieve insurance companies from worries, can insurance companies have the courage to let go of their hands and feet to serve RVs.
